IT network SUPPORt
Here to help your team grow, deliver and succeed through improved IT
Here To Help Organisations Like Yours
First Touch Fix on over 90% of Support Calls
The vast majority of all help desk tickets are fixed by the first engineer that works on the issue. This ensures you are back fully functioning in no time at all.
BOOK A FREE NO OBLIGATION IT AUDIT
FILL OUT THE FORM BELOW, AND OUR IT EXPERT WILL BE IN TOUCH WITHIN 24 HOURS.
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COST EFFECTIVE & RELIABLE
Our key IT services include:
Onsite or Remote Assistance
Cloud Systems & Connectivity
Virtual IT Director & Virtual CIO
Project Delivery & Print Management
Back-ups & Installations
DO YOU GET VALUE FOR MONEY WITH YOUR CURRENT IT SUPPORT?
WHAT TO EXPECT FROM SOLUTIONS4IT
UNLIMITED Onsite Support
UNLIMITED Telephone & Email Support
UNLIMITED Remote Support
Preventative Maintenance & Updates
Service Desk Hours
24/7 Real Time Monitoring of CRITICAL SERVICES
Guaranteed Response
Dedicated Account Manager
On-Demand Consultancy & Advice
Discounted Rates on Other Services
IT SUPPORT PACKAGES FROM
£39
Prices are per workstation excl. VAT and are tailored to the client and their requirements.
LET US TAILOR SOMETHING TO YOU.
Why Partner with Solutions 4 IT?
Solutions 4 IT are not your standard IT Support company. We help businesses unlock the potential of their people and business with technology, sometimes by just ensuring you utilise fully the equipment you already have.
We have over 23 years experience and offer a wide range of IT services that are tailored to your specific requirements, whether you are looking for additional out of hours support, specific setup requirements or a reactive on-site response, we are here to help.
If your IT is not broken, don’t try to fix it, right?
We’d agree with that, BUT things that work can sometimes work better, smarter, and more efficiently. However, as humans, we often just make do.
For instance, you may feel your car is running efficiently until you’ve had it serviced or had an oil change, and suddenly you get 30 miles more to the gallon! Same car, different oil.
Solutions4IT is like premium oil in your business IT engine. With us your business will be more IT smart, helping your business go further.
Choosing the right IT Support
When considering a change of IT support company, review the technology you’ve got, why you need it, and how you could improve it. Just because you’ve always done something in a certain way doesn’t mean it can’t be improved.
Rather than listen to a salesman, get in touch with us to arrange an IT audit. We can give you help, advice and guidance that you can share with your existing provider at no cost. All we ask is that you give us the chance to work with you in the future should you decide to change suppliers.
Remember we offer a no-nonsense all-your-money-back guarantee for the first six months on all of our service agreements. We have a big reputation for transparency and helping people. Let us help you to rethink your IT.
What to look for from an IT Support Company in 2023?
Because IT is the backbone to most business functions everything grinds to a HALT when it fails. Below are some helpful pointers when choosing an IT Partner.
Do they speak plain English?
The world of IT would have you believe that your technology relies on magic fairy dust and powerful spells that no earthly human being can fathom. Then if this isn’t enough they throw more acronyms and abbreviations in your direction before sending you the most complicated invoice on the planet.
One company to call
Most IT services are dependent on each other to function properly, a Managed Service Provider (MSP) can provide all your technology needs, offering faster issue resolution and expert support. Experience hassle-free operations with a single point of contact, avoiding the confusion of contacting multiple suppliers.
Test the water
Insist on an initial contract term of no more than 12 months with a 3 month break clause in case things dont work out. Consider a longer term thereafter and expect a saving for your commitment.
Are they Cyber Savvy?
There is no silver bullet against Cyber crime. However, it is crucial that your support company has the right knowledge and credentials to help mitigate your risks against attack. Look for standards of excellence such as IASME (body for Cyber Essentials) & ISO27001 (International standard for information security).
Consider your whole network
Your IT support company should prioritise computers, but don’t forget other devices on your network. Modern networks have many devices. Your provider may not handle all intricacies, but they should ensure other providers maintain a well-functioning network. Document and plan for every device on your network.
Do your research
We all started somewhere and small acorns grow into big oak trees. Nevertheless, we urge you to carry out some company checks when it comes to outsourcing your IT Support. Some free tools online will provide you with background information including years established, credit score and other financial information.
THREE REPORTS TO EXPECT FROM YOUR IT AUDIT
Click below to see an example report
CYBER SECURITY RISK REPORT
NETWORK IMPROVEMENT PLAN
ASSET REGISTER REPORT
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Reduce downtime through 24/7 server monitoring, support, and management services.
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Avoid making the wrong IT decisions with assistance from our tech experts with tailored packages.
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Protect your company from cybercriminals using our multifaceted approach.
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connectivity
Improve communications with our feature-rich internet-based telephone systems.
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