Comprehensive IT Support and Managed IT Services Including Cloud, Azure and Connectivity
Solutions 4 IT has more than 25 years assisting organisations and businesses in growing with the help of technology
Stay up to speed with evolving technology
Technology can be terrifying, especially since it is constantly evolving. You do everything you can to get your team on the same page, but IT training requires continuous knowledge. Our specialists at Solutions 4 IT regularly participate in certification and training courses to cater to the different requirements of businesses in various industries.
We will assess the status of your current technology and then provide recommendations to help you make the right decisions based on your business and technology strategies. You will be able to make the right IT investments and you will get invaluable support with your IT.
IT SUPPORT & CONSULTING
Our key IT support services include:
Onsite or Remote Assistance
Cloud Systems & Connectivity
Virtual IT Director & Virtual CIO
Project Delivery
Back-ups, Installations & Upgrades
IT SUPPORT & CONSULTING
IT Consulting made just for you
Expertise on Tap
Access our extensive IT expertise from our in-house IT specialists
Suite of IT Services
An all-inclusive suite of IT services, such as technology procurement, evaluation, planning, implementation, and management
Tailor Made Solutions
Tailor-made services aligned with your distinct business goals helping you improve systems and processes
24/7/365
24/7/365 assistance from our specialists who can put your IT worries to rest
MANAGED IT SERVICES
Reduce downtime through 24/7 server monitoring, IT support, and management services.
MANAGED IT SERVICES
Specialist IT expertise on a flexible basis
Our IT managed services offer is designed to give businesses the support and specialist IT expertise that they need on a flexible basis, without the expense or management time required to fully resource a permanent in-house team.
What to look for from an IT Support Company in 2024?
Because IT is the backbone to most business functions everything grinds to a HALT when it fails. Below are some helpful pointers when choosing an IT Partner.
Do they speak plain English?
Remember, the knee bone is connected to the ankle bone...
Test the water
Insist on an initial contract term of no more than 12 months with a 3 month break clause in case things dont work out. Consider a longer term thereafter and expect a saving for your commitment.
Are they Cyber Savvy?
There is no silver bullet against Cyber crime. However, it is crucial that your support company has the right knowledge and credentials to help mitigate your risks against attack. Look for standards of excellence such as IASME (body for Cyber Essentials) & ISO27001 (International standard for information security).
Consider your whole network
Do your research
Make sure the foundations of your IT Support company are solid.
MANAGED IT SERVICES
Our skilled team
Our support team are highly experienced and possess in-depth technical skillsets across a variety of IT systems and software. This means that you have access to expert IT staff whenever you need them, simply by raising an enquiry or service ticket.
Talk to us about guaranteed response times and ongoing proactive maintenance
Our Managed Services will provide you with:
24/7 Monitoring
So you can rest easy knowing that your systems are always running smoothly
Non-stop support
Which means you’ll receive all the technical assistance you need for an affordable monthly fee
Proactive maintenance
Continued and sustained patching keeps your systems secure from cyber threats
Dedicated helpdesk
that can remotely access your devices and resolve issues without taking a trip to your office
Proactive IT support & maintenance
We actively monitor your network to prevent any issues, identify potential concerns and fix any glitches that we observe while you focus on your business. Our systems allows us to keep a clear view of your business’s entire operational network – from monitoring whether your printers have enough paper and toner or assessing the temperature of a workstation, right through to safeguarding the operation of your business-critical services both on your premises or in the cloud. Thanks to a set of pre-defined parameters, any issues are raised automatically to our service desk for our team to assess and fix. We only close a ticket when we are 100% happy that we have resolved it.
We regularly report on our performance so that you can assess our continued value to your business, and your own dedicated account manager is on hand as needed.
A simple user process
Every ticket raised is fully tracked, traced and reported against using state of the art software and analytics. This allows us to consistently deliver solutions on-time to the service level agreement agreed with you, our client.
If you have some in-house resource, we offer complimentary IT Services and a dedicated service ticketing board to allow your own team to work seamlessly with us. This also makes it extremely simple to monitor all devices across your network and escalate urgent tickets as required.
Our Business systems are cloud-based for ease and are accessible through a web browser – making it simple for you to engage with us as required. Tickets are prioritised to allow us to work on the most important issue for your business – delivering fixes and solutions for you as rapidly as possible.
we are human – real service comes from real people
Critical Response
Talk to us about guaranteed response times and ongoing proactive maintenance.
need more than just IT support?