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WORCESTER IT SUPPORT SERVICES

Solutions 4 IT Offers Managed It Support Services To SMB and Enterprise Businesses In The Worcester Area

Providing IT Services Worcester

Solutions 4 IT have been helping Worcester businesses manage their technology and communication networks since 1998. As a leading supplier of Worcester IT services, we aim to assist businesses take full advantage of available IT solutions.

Managed IT Services Worcestershire

Our team of IT experts are here to guide you through IT service management matters, including;

  • IT problems
  • Set up IT infrastructure.
  • email and ticket support
  • Remote and onsite assistance
  • Cyber security – we are ISO27001, IASME Cyber Assurance and Cyber Essentials certified PC and Mac support
  • Telephony (PBX and cloud phone systems) and mobile phones
  • Networking and Cloud services
  • Data sharing and back ups

We adopt and maintain appropriate IT strategies for the companies we work with. We understand every business has their own specific needs and priorities, and so we adapt accordingly. From a wide range of services, we build an IT support package to fit your specific requirements. For added reassurance, our managed IT services Worcester are on hand 24 hours a day, 365 days a year.

Take advantage of our free IT audit and find out how we can improve your use of technology. We take a bespoke overview of your company and generate more efficient work practices, perfectly targeted to your business.

IT Support Company In Worcester

Get in touch today to discuss how our managed IT support services can benefit your company. Our qualified specialists are happy to talk about any aspect of our managed IT support services. Whether it is a specific query, for instance cyber security, or a complete audit and rebuild, we are your local IT experts.

Contact Us Directly

01905 969377

Worcester@

Suite 506 79 Friar Street Worcester WR1 2NT

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Worcester IT Case Study

IT Support Worcester Cathedral

We started managing the IT Support for Worcester Cathedral just over two and a half years ago. This came about thanks to recommendations from Gloucester Cathedral, where we have enjoyed a longstanding professional relationship and have brought about considerable improvements Read More

Contact our Worcester Branch today to take your business further
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Managed IT Support In Worcester

We provide IT support services across the whole of Worcestershire. Our IT Support engineers cover not only Worcester itself, but nearby towns including Kidderminster, Redditch, Droitwich Spa and Malvern. Phone and ticket service management is also available throughout the Worcester area.
The cost of our tailored IT support services is calculated to suit SMB and Enterprise IT Support budgets. This means, regardless of the size of your business, we offer specialist IT services in line with your needs and budget.
For added reassurance, please take a look at our customer feedback score. This is live data, calculated from the ticket feedback on the homepage of our website. Positive, Neutral and Negative options are selected for every ticket completed, which is in turn sent through to the homepage widget in real time. This lets you know exactly how customers judge our IT services in Worcester, and is updated regularly. The system sets us apart from other IT support businesses, and gives peace of mind to clients who have never used an IT consultancy previously.

Third Party Software Support
As many IT support queries involve third party companies, we make life easier for you by dealing directly with the relevant people to resolve the issue as quickly as possible. For example, our third-party software support enables us to liaise with a third party software company, and avoid unnecessary timewasting.

Questions & Answers

What does a typical IT Support client of Solutions 4IT look like ?
A typical client would have 40 users
What are the most common sectors Solutions 4 IT Supports ?
Professional Services, Engineering, Manufacturing and Heritage.
What make these companies a perfect fit ?
They see IT Support as a necessity not a cost

Frequently Asked Questions

Will you support Apple devices on our network ?
Yes we support Apple devices on networks
Can you cover all of our technology ?
Yes we can cover everything from your internet connection, network, servers, workstations, phones even as far as your printers
Are your engineers qualified ?
Yes all of our engineers follow a specific training program for their areas of expertise and carry qualifications from all the leading vendors such as Microsoft.
Are your IT solutions secure ?

Yes, we have our own security division which includes CE Auditors, as a company we are also ISO 27001 and IASME Cyber Assurance Accredited. Security is considered in all of the advice we give and the Solutions we build. We don’t have to outsource this like some other MSP’s.

Can you patch out of hours ?

Yes all our patching is done out of hours allowing you to keep working during normal business hours without the interruption of Windows updates for example.

What size companies do you support ?
We have clients ranging from 5 users up to 500 users
How do you monitor client satisfaction ?
Every ticket we do has a positive, neutral and negative option so we track client satisfaction on every helpdesk ticket, our current score is fed to the home page of the website

cloud services

Save on operating expenses by centralising and simplifying your IT infrastructure.

it support

Avoid making the wrong IT decisions with assistance from our tech experts.

cyber security

Protect your company from cybercriminals using our multifaceted approach.

voip

Improve communications with our feature-rich internet-based telephone systems.