Bowbrook Financial Planners help their clients in the Lichfield area to plan their financial journeys to achieve their life goals. They offer several services including:- Mortgages, Investments, Pensions, Retirement Lending, Estate Planning, Protection and Life Assurance.
When Bowbrook set up they had nothing in place and they tasked Solutions 4 IT with setting up all their hardware, connectivity, network and printing. They were not familiar with the technical details that work behind the scenes, but they knew what the end result needed to look like.
Solutions 4 IT worked closely with Bowbrook and advised them on an IT solutions package that would meet all their needs. All aspects of the setup were explained in detail, we gave them all of the support that was needed and they now have all of their IT services under one coherent banner.
Gregory Palethorpe, Director said “We are very confident we have a high-quality IT system in place with an even stronger security barrier to protect us and our clients. I could not recommend Solutions 4 IT more highly, not just for their technical ability, but also for their personal approach to delivering their services”.
The initial requirement was just for a multifunctional print device, but when we had further in-depth discussions with Bowbrook we found that they needed several IT services. They knew what the end goal looked like and they worked closely with Solutions 4 IT to get to where they wanted to be.
Bowbrook have access to expert IT staff whenever they need them, they just need to raise an enquiry or service ticket and a member of our highly experienced support team will help them.
Bowbrook can rest easy knowing that their systems are always running smoothly due to our 24/7 Monitoring. We provide them with continued and sustained patching to keep their systems secure from cyber threats. They know that they can rely on our dedicated helpdesk that can remotely access their devices and resolve issues without taking a trip to their office.
We actively monitor their network to prevent any issues, identify potential concerns and fix any glitches that we observe while they focus on their business.
Our Managed Print Service (MPS) provides your organisation with peace of mind that all your print hardware and software is expertly managed so that faults are identified and resolved and consumables replenished automatically using our remote software. Our MPS means that you only need to think about the paper that comes out of your print device.
We take care of everything; this means that everyone gets to do their job rather than clearing paper jams or ordering toners. We will even collect and recycle empty toner cartridges when we deliver your replacements!
Bowbrook now have a multifunctional print device which has eliminated the need for desktop printers, this has resulted in huge savings to the company. Using the Managed Print Service from Solutions 4 IT also means that they do not have to keep consumables for the device on their site in Lichfield and any faults are dealt with efficiently through the helpdesk system.
The relationship with Solutions 4 IT offers Bowbrook a number of benefits:
Major savings in both time and money through better use of resources and network printing using our managed print service.
Secure business Wi-Fi has been installed that does not broadcast outside of the company building so connectivity cannot be compromised.
Our IT managed services provide the business with support and specialist IT expertise that they need on a flexible basis, without the expense or management time required to fully resource a permanent in-house team.
Our support team are highly experienced and they possess an in-depth technical skillset across a variety of IT systems and software. Bowbrook have access to expert IT staff whenever they need them, simply by raising an enquiry or service ticket.
helping our partners suceed through IT
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